January 7, 2009
SERVICE examples
  

ServiceExamples Level 4      
Examples level 4 service
not fully satisfied with your current assay?
From July till December 2007 PentaBase offered a happening, where customers could test their best or worst assay based on competing technologies against a similar assay comprising PentaBase's technologies. The comparison was based on the customer's designs and conditions basically just changing the chemistry of the primers and/or probes. The results were very convincing and nearly all participants of the challange are now among PentaBase's regular customers. You can see some of the results here.


So if you would like to have one of the following improved in your real-time PCR assay, with GUARANTEE and without doing the hard, time-consuming and tedious work yourself, then choose service level 4:

Specificity
Sensitivity
Signal-to-noise ratio
assay temperature


You will be presented with data before having to accept and pay.

You need to supply:

  • Aim of project (E.g. removal of unspecific signal from wt control template)
  • A reference assay for comparison (send us a sample for at least 25 reactions of your current assay)
  • Sequence information for reference assay (inform us of your current assay design)
  • Control template for assay development and optimization (for at least 100 reactions, for optimizing an assay to detect a SNP, we need both the wild type and the other allele)

You will receive:
  • An optimized assay meeting your expectations (you will be presented with our in house data before approving the end point)
  • Primers and probes for 250 reactions (pre-mixed in optimal ratios)
  • A short report explaining the optimised assay
  • After sales support using our online chat support, email, fax or telephone

send an email with your order or inquiry.

Questions? Why not contact us on our online support.

  

LiveSupport
  

Service level 4
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